What we do in a nutshell...
We help businesses to communicate with their target audience using email, sms, voice, fax, postal mail and conferencing services. All of our technology is designed to make it very easy to communicate with your customers, suppliers, employees or members; no matter how large or small the target audience may be.
Our technology is used by businesses large and small in five main applications:
- marketing - mix it up and get creative!! Send html emails, high impact voice messages, sms messages, fax broadcasts and launch your latest product with a webinar;
- alerts & notifications - alert your customers when their application is approved, or remind them of crucial information...;
- document delivery - streamline paper processes and go electronic and on-demand with our postal mail, fax and email services;
- accounts receivables management - send automated reminder sms messages, telephone calls or emails to your debtors; and
- conferencing & collaboration - organise sales meetings or product launches using audio & web conferencing.
With an excellent range of communication technology, we provide businesses with the option to use the channel that best suits their audience. Furthermore, our technology has excellent support, industry leading features, and valuable reporting information.
If your business needs to use fax, email, voice, sms, post or conferencing services, give us a call on 1300 557 330 to discuss how we may be able to help.
Friday, 05 June 2009 02:41
Tony Loxton
Blog -
Marketing
You already know that it's important to have your "from" address in your subscribers address book so your emails never get blocked and images load etc. Well, Yahoo has recently made an update to their Mail service which makes this more important than ever.
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Wednesday, 27 May 2009 09:16
Tony Loxton
Blog -
Marketing
The quality of your subscriber list is of paramount importance to your reputation score. Unfortunately, nearly all subscribe forms will get about 5-20% of submissions which are invalid email addresses and this can adversely effect the deliverability of your campaigns. So how do you prevent valid email addresses from ending up on your lists?
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Wednesday, 27 May 2009 08:40
Tony Loxton
Blog -
Marketing
You're producing great email campaigns, with valuable and useful content... so much so that your subscribers have become raving fans of your company. And yet you're still only getting slow growth in subscriber numbers... Maybe you need to review the subscription form?
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Wednesday, 27 May 2009 08:10
Tony Loxton
Blog -
Marketing
Do you have people on your subscriber list who seem dead? No matter how good the campaign you send, you still get no response. They don't bounce, they don't open and they certainly don't click any links! Maybe they did once, but if they've not show any signs of life in ages, then you need to figure out what to do with them.
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Monday, 06 April 2009 02:24
Tony Loxton
Blog -
Conferencing
During a financial crisis, web conferencing is an excellent way to increase ROI. In 2009 conferencing applications is forecast to grow at 17.40% in Asia Pacific. Download IDC's new whitepaper free to learn more.
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Tuesday, 17 March 2009 19:03
Tony Loxton
Blog -
Accounts Receivables Management
Our B2B Accounts Receivables customers use email and fax to automate the delivery of reminder messages to their customers. Here's a handy way of using email to reduce the follow up work required by your accounts receivables staff each invoice cycle.
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Monday, 10 November 2008 06:23
Tony Loxton
Blog -
Accounts Receivables Management
Are you a Credit Manager who has been asked to reduce DSO's and at the same time reduce your cost per collection? Companies the world over are under pressure to improve cash flow whilst also cutting costs. As a result, accounts receivables teams are under pressure to collect outstanding accounts quicker and more cost effectively. Achieving this when the % of overdue customers is increasing and staffing budgets are being cut may sound impossible. This is where technology can make a difference.
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Wednesday, 05 November 2008 07:25
Tony Loxton
Blog -
Marketing
You'd be surprised at some of the words that may land your emails in the SPAM box. Here's a list put together by Marketing Sherpa of the top 100 words you should avoid. I'm sure you'll agree there are some surprising ones on there - for example: "online marketing" or "search engine listings"....
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Wednesday, 05 November 2008 07:24
Tony Loxton
Blog -
Marketing
It depends - a true consulting answer, but it really does depend - mostly on the context of the question. This question was asked during the Premiere Global Services webinar "Doing Well by Doing Right". For our purposes let's ask the question in a more defined manner: Is reputation more important to the delivery of an email than the content of the email itself?
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Wednesday, 08 October 2008 14:03
Tony Loxton
Blog -
Marketing
There are two main ways a business can have a presence on Facebook - either by creating a group, or a fan page. There are pros and cons of each outlined in this article to help you decide which is the best for your business.
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Tuesday, 23 September 2008 12:11
Tony Loxton
Blog -
Marketing
Marketing emails are often put together using a single large image rather than text, especially in the header area. An image gives total creative control, enabling you to use appealing creative designed to get a response and engage your audience. But, what happens when your images are blocked?
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Tuesday, 09 September 2008 08:03
Tony Loxton
Blog -
Tips & Tricks
If you're sending letters or invoices using bing, then you may want to include other documents in the envelope. For example, if you're mailing your company invoices, you may also want to include price sheets, specials or order forms in the envelope with the invoice. Doing this is really easy with bing. ..
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Saturday, 02 August 2008 05:52
Tony Loxton
Blog -
Accounts Receivables Management
If you're using voiceREACH to broadcast automated telephone calls to your debtors and are receiving allot of inbound transfers, it can sometimes be confusing for staff to handle these calls. The inbound transfers will appear to be just like any other inbound call, so a staff member answering that call won't know if the call is simply a debtor responding to a letter they received, or if the inbound caller is being transferred because of a voiceREACH call. This is where the whisper function can be very useful...
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